Policy
Rescheduling Policy
How to move a booked class to a different time.
Requesting a different time
Email hello@wonderbots.in with the learner name, class date, pack reference and preferred alternatives. A request is confirmed only when support confirms the replacement date and time in writing.
Rescheduling notice
Requests received at least 24 hours before the class starts are arranged into an alternative session, subject to availability and the group timetable. Later requests and emergencies are reviewed individually.
Solo classes
Replacement times depend on mentor availability. A time selected during Solo checkout belongs to that purchase; another open time is not held for you until the change is confirmed.
Buddy and Squad classes
One learner's request cannot move the other learners' timetable. A whole-group change requires agreement from the affected parents and the mentor; if no common time can be agreed, support will explain the available options.
Changes initiated by WonderBots
We notify affected parents when a mentor or operational issue requires a change. If an acceptable replacement cannot be arranged, support reviews a refund for the eligible undelivered class under the Refund Policy.
WonderBots is operated by Aligneazy Healthcare Pvt. Ltd., 4th Floor, Dynasty Business Park, Andheri–Kurla Road, Mumbai, MH, India. Contact: hello@wonderbots.in. Class dates and times are shown in India time (Asia/Kolkata).