Policy
Attendance & Missed Classes Policy
What happens when a learner is late, absent or has connection trouble.
Joining a class
Check the reserved date and time and the Google Meet link in Your classes. Keep meeting links private and help the learner join with a working device and internet connection. If a link is missing or inaccessible, contact hello@wonderbots.in promptly with the class details.
Late arrival and absence
A late arrival does not extend the scheduled session or change the other learners' time. Tell support as soon as possible if a class will be missed.
How credits are handled
Reserving a class moves one credit into reserved status. When the mentor or an admin marks an ended class complete, reserved credits are consumed. Parents should contact support if a class was not delivered or a completion looks incorrect.
If a learner misses a class
Where the mentor delivered the scheduled class and the learner did not attend, that reserved class is counted as used. Genuine emergencies are reviewed individually — email hello@wonderbots.in as soon as you can. We resolve any delivery dispute with the mentor before an undelivered class is treated as completed.
Technical problems
Report connection issues during or immediately after the class where possible. Support distinguishes learner-side connection problems from a meeting or mentor-side failure and agrees a fair remedy for undelivered teaching. Recordings and private catch-up lessons are not guaranteed.
WonderBots is operated by Aligneazy Healthcare Pvt. Ltd., 4th Floor, Dynasty Business Park, Andheri–Kurla Road, Mumbai, MH, India. Contact: hello@wonderbots.in. Class dates and times are shown in India time (Asia/Kolkata).